Q:   How easy is it to rent a car or van?

A:   Simple, just call 01952 884400, talk to our friendly trained staff and they will take all the relevant information from you to secure your booking.

Q:   Do I need to pay when I book?

A:   No, you do not need to pay anything until the point of rental.   

Q:   What payments do you accept?

A:   We accept Cash & most major credit & debit cards, We do not accept personal cheques.

Q:   What documents/ID is required to hire a vehicle?

A:   You will need a current drivers licence, including both the counterpart and the credit card style part of the licence. If you have not hired from us before we will require 2 forms of ID, these can be in the form of a bank statement, utility bill, Council Tax bill or passport. One form must show the hirers signature and the other must show the hirers current home address. If you are an existing customer you will not need to produce ID unless your details have changed or you have moved house.   

Q:   Are there age restrictions?

A:   Yes, the minimum age to hire a car or light commercial vehicle is 23 years. The maximum age to hire is 75, however, drivers over 75 may be accepted by supplying a deposit of £200. You will need to have held a full driver licence for at least 3 months.

Q:   What type of licence do I need to hire a minibus?

A:   Your driver licence should include Category D1

Q:   What type of licence do I need to hire a 7.5 tonne truck?

A:   Your driver licence should include Category C1

Q:   What are your opening hours?

A:   We are open from 9.00am to 6.00pm Monday to Saturday and by appointment on Sundays.

Q:   Can I extend the rental period?

A:   Yes, but please let us know before the original rental period ends in case we need to rearrange other bookings. You will also be required to pay any additional costs.

Q:   Will I be charged if I need to cancel a booking?

A:   No, but please give us as much notice as possible.  

Q:   Can I take the vehicle abroad?

A:   In some cases this is possible, but you will need to let us know at the time of booking so that we can arrange the necessary documents for you. Additional charges will apply and our helpful staff are able to advise you of this at the time of booking. Unfortunately we are unable to allow 7.5 ton vehicle to travel abroad.

Q:   Can I add other drivers to the rental agreement?

A:   Yes, but we must see their driver licence so that we can take their details.

Q:  Can I guarantee a particular model of vehicle?

A:   Yes, if we have a particular vehicle available at the time of booking you may ask us to hold that vehicle for you. In other cases we will do our best to supply the correct vehicle for you but cannot guarantee it. If we are unable to supply the model requested we will give you a free vehicle upgrade.

Q:   Are there likely to be any additional charges at the end of the rental period?

A:   No, not unless the vehicle requires fuel, is damaged or is excessively dirty, or we receive notification of subsequent motoring or parking offences.